Modeling the Human Side of Service Delivery
نویسندگان
چکیده
منابع مشابه
Enhancing Public Service Delivery through Organisational Modeling
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ژورنال
عنوان ژورنال: Service Science
سال: 2009
ISSN: 2164-3962,2164-3970
DOI: 10.1287/serv.1.3.154